Your Questions? Answered.

  • For all order inquiries, customer support, or general questions, please contact us at: info@shopnurserx.com or (804) 518-6581.

    We aim to respond to all emails and text messages within 24–72 business hours. Please include your order number in your message to help us assist you faster.

    Thank you for being a part of the NurseRx!

  • Shipping typically takes 2–3 business days once your order has been fulfilled and scanned by the carrier. Once your order has shipped, you will automatically receive tracking information via email. Please reach out to info@shopnurserx.com for help.

  • Our scrub caps are designed with a flexible, secure fit that accommodates most head sizes and hair types. Adjustable ties or elastic ensure comfort throughout your shift.

  • Machine wash cold on a gentle cycle. Lay flat or hang to dry. Do not bleach. Low iron if needed.

  • For hygiene reasons, all scrub cap sales are final. If there is an issue with your order, please contact us via email or text message and we’ll be happy to help.